How to Find a Reputable Roofer?
When you’re having some work done on your home, you need to know that the person how hire is someone that you can trust. That’s why it’s so important to hire a reputable roofer to do the job on your roof. And while it can be easy to find roofers, finding out if they’re reputable or not is a bigger task you’ll have to take on.
How to find a reputable roofer is one of the most frequently asked questions at the Better Business Bureau. Their response? Get credentials – the more the better.
This means finding out first and foremost where the roofer is located, get his address, phone number, and a copy of his driver’s license so you can ensure that he’s local and not from out of state just hoping to get some work.
Next, find out if he’s licensed. While a roofer’s license doesn’t guarantee the best person for the job, it can help you hold the roofer accountable in a number of different situations. It also means that the roofer is declaring a specialty and his expertise by following through with getting licensed by the state. Likewise, you should also find out if he has insurance, including Worker’s Compensation in case of an accident while he’s on the job.
You may also want to check out the roofer’s rating on the BBB. This can help you get a handle on how he deals with customer complaints or issues. You aren’t necessarily trying to find out if he’s never had a complaint; you want to see how he handles problems so you can assess how he’ll treat you if a similar scenario arises.
You should also ask for and follow up with at least three recent, local references. Ask these references how satisfied they were with the job, whether the job went smoothly, was done for the amount quoted, and in the time frame stated.
You can also find out from the roofer if he has a manufacturer’s certification, and follow up on this to ensure it’s true. A manufacturer’s certification means that the roofer underwent additional training with the manufacturer and can offer you the extended warranty on the product, helping to eliminate problems that may crop up down the road.
Finally, find out if he’s planning on doing the work himself, or he’s going to subcontract it out. Doing all of this legwork doesn’t mean much if he’s going to hand the work over to someone else.
Get It in Writing
A reputable roofer should also put everything you talk about in writing. This includes the estimate, start and end dates, proposed scope of work, and the warranty. If your roofer is not putting it in writing, or is trying to leave things out, or leave blank spaces in the estimate, it means that he isn’t necessarily to be trusted, and you may want to move along.
Northern Virginia Roofing is a second generation-owned and operated roofing and siding company. We’ve been in business since 1963 and have had the same phone number since 1980. Our crews have been with us at least 11 years and we offer one of the best warranties in the industry – 25+ years.
Give us a call today for a free estimate on your roofing job!
To download a free copy of our book, How to Hire a GREAT Contractor: Step by Step Guide- click here.
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